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Acceptable Use Policy

Effective: 2025-10-26

This Acceptable Use Policy (the "AUP") supplements our Terms and Conditions and describes prohibited uses of the Revisit Service. By using the Service, you agree to comply with this AUP.

Your responsibility as the data controller

When you use the Revisit Recorder on your website(s), you are the data controller and are solely responsible for:

  • Determining what data to collect and how to use it
  • Obtaining all necessary consents and providing required disclosures to your visitors
  • Complying with all applicable privacy laws (GDPR, CCPA, ePrivacy, etc.)
  • Configuring privacy controls (masking, IP minimization, DNT/GPC honor, etc.)
  • Ensuring your use of session recording is lawful and ethical

Leveloper Kft. acts solely as your data processor and provides the technical infrastructure. We do not control what you record or how you use the data. You must ensure your use complies with all applicable laws and respects user privacy.

Prohibited uses

You must not use the Service to:

1. Violate laws or third-party rights

  • Violate any applicable law, regulation, or court order
  • Infringe intellectual property rights, privacy rights, or other third-party rights
  • Violate export controls, sanctions, or trade restrictions
  • Engage in fraud, money laundering, or other illegal activities

2. Record or process prohibited data types

  • Children's data without proper safeguards: Do not knowingly record children under 13 (or applicable age in your jurisdiction) without verifiable parental consent and appropriate protections
  • Sensitive personal data without legal basis: Do not record special categories of data (race, health, biometrics, political views, religious beliefs, sexual orientation, etc.) unless you have explicit consent or another valid legal basis with appropriate safeguards
  • Payment card information: Do not record credit/debit card numbers, CVV codes, or full payment details (use proper masking and comply with PCI-DSS)
  • Passwords and credentials: Do not intentionally record passwords, security codes, or authentication credentials (our recorder automatically masks password fields, but you must ensure proper configuration)
  • Government identifiers: Do not unnecessarily record social security numbers, passport numbers, driver's license numbers, or similar identifiers without proper legal basis and security
  • Medical/health information: Do not record protected health information (PHI) without HIPAA compliance or equivalent safeguards
  • Financial account numbers: Do not record bank account numbers, financial login credentials, or similar sensitive financial data

3. Track or surveil unlawfully

  • Deploy recording in a deceptive manner (e.g., without disclosure or consent where required)
  • Use the Service for stalking, harassment, or unauthorized surveillance
  • Record users in jurisdictions where consent is required but not obtained
  • Ignore Do Not Track (DNT) or Global Privacy Control (GPC) signals if you've represented that you honor them
  • Bypass, disable, or circumvent privacy controls or content masking features without legitimate purpose

4. Abuse or interfere with the Service

  • Reverse engineer, decompile, or attempt to extract source code from the Service
  • Probe, scan, or test vulnerabilities without prior written permission (see our Vulnerability Disclosure Policy)
  • Bypass authentication, access controls, or rate limits
  • Overload, flood, or otherwise interfere with the Service or its infrastructure
  • Use the Service for benchmarking competitive products without permission
  • Resell, sublicense, or otherwise commercialize the Service without authorization

5. Harmful or abusive content

  • Use the Service in connection with websites that promote violence, terrorism, hate speech, or illegal activities
  • Store, transmit, or process malware, viruses, or other malicious code through the Service
  • Use the Service to track users of websites promoting child exploitation, human trafficking, or other serious crimes

Best practices and recommendations

To use the Service responsibly and lawfully, we recommend:

  • Provide clear privacy notices: Disclose session recording in your privacy policy and/or via banner
  • Obtain consent where required: Use cookie/consent management if required by law (e.g., EU ePrivacy Directive)
  • Configure content masking: Mask sensitive form fields (passwords, credit cards, SSNs) using data attributes or CSS selectors
  • Honor privacy signals: Our recorder honors DNT and GPC by default; ensure this aligns with your privacy promises
  • Minimize IP addresses: Enable IP minimization if full IP addresses are not needed
  • Limit retention: Delete old recordings you no longer need; don't retain data indefinitely
  • Respect data subject rights: Provide mechanisms for users to access, delete, or opt out of recording
  • Secure access: Use strong passwords, enable MFA, regularly review team access
  • Test carefully: Review sample recordings to ensure sensitive data isn't being captured

Our role and limitations

Leveloper Kft. provides session recording technology as a data processor. We do not monitor, review, or control the content of your recordings. We do not determine the purposes or means of processing visitor data on your websites. We distance ourselves from and do not endorse any unlawful, unethical, or prohibited use of the Service as described in this policy.

You acknowledge that you are solely responsible for your use of the Service and any recordings you collect. We are not liable for your failure to comply with applicable laws or this AUP.

Enforcement and consequences

We reserve the right to investigate suspected violations of this AUP. If we determine you have violated this policy, we may:

  • Issue a warning and require corrective action
  • Suspend or throttle your access to the Service
  • Terminate your account and delete your data
  • Report violations to law enforcement or regulatory authorities as required
  • Take legal action to enforce our rights

Violations that pose immediate harm or legal risk may result in immediate suspension without prior notice.

Reporting violations

If you become aware of any violation of this AUP, please report it to info@leveloper.io. We take all reports seriously and will investigate promptly.

Changes to this policy

We may update this AUP from time to time. Material changes will be communicated via email or dashboard notification. Continued use of the Service after changes become effective constitutes acceptance.

Privacy Policy·Cookies Policy·California Privacy Notice·Terms·DPA·Acceptable Use