Jira integration helps you turn session insights into trackable work. Connect Jira to your project, choose where issues should be created, then create Jira tickets directly from a session.

What you can do

• Create Jira issues from a session in one place.
• Attach helpful context (like links) so engineering can reproduce faster.
• (Optional) Let AI create issues automatically from sessions when enabled.

Step 1: Connect Jira

1. Open your Revisit project.
2. Go to Project Settings → Integrations.
3. Under Jira, click Connect to Jira.
4. Approve access.

Step 2: Choose where issues should be created

1. Select your Jira site (Cloud).
2. Select the project inside that site.
3. Click Save Settings.

Step 3: Create a Jira issue from a session

1. Open a session replay in Revisit.
2. Click Create Jira Issue.
3. Add a clear title and a short description of what’s wrong.
4. Click Create Issue.

Optional: Auto‑create issues with AI

If you want Revisit to automatically create Jira issues based on sessions, enable the AI option in your Jira integration settings.

• Start by enabling it for a short trial period.
• Review the created issues to make sure they match your team’s expectations.

Troubleshooting

Next Steps

Related articles you might find helpful:

• See all Integrations
• Set up GitHub issue creation: GitHub
• Share sessions with your team: Slack
• Improve the quality of reports: Add Visitor Details